We're Here to Help Streamers Succeed
Have questions about setting up Nightbot, calculating stream latency delays, upgrading your plan, or reporting an issue? Reach out to our dedicated support desk.
Direct Support Email
Our unified inbox for general queries, creator setup, bug reports, and billing requests.
support@clipkaroo.comSpecialized Support Channels
Technical & Setup Inquiries
Need help configuring your custom Nightbot command, Discord webhook integrations, or adjusting timing offsets for stream latency? Include your channel slug in your email for rapid troubleshooting.
Billing & Subscriptions
Questions concerning Razorpay invoices, upgrading from Free to Pro/Studio tiers, payment failures, or refund eligibility under our service terms.
Partnerships & Creator Agencies
Managing an esports organization, multi-channel gaming network, or creator roster? Contact us for multi-channel onboarding, bulk discounts, and custom API limits.
Privacy & Security
To submit data deletion requests, report security vulnerabilities, or ask questions regarding Google OAuth and YouTube Data API access tokens.
Service Level Agreements (SLAs) & Working Hours
Our support engineers operate between 9:00 AM – 6:00 PM UTC, Monday through Friday. For critical live stream broadcast disruptions during scheduled events, emails marked [URGENT: BROADCAST ISSUE] trigger automated alert routing to on-call engineers.
Please include your registered account email, YouTube channel URL, and any relevant Nightbot error logs in your ticket to ensure the fastest resolution.